The No Fear Zone
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How To Easily Get Rid Of A Bad Client? Fire Them!

Transcript:

When you own a business… or have a sales position…

…did you ever have a client who took up all of your time? Who refunded products? Who just complained about things?

Wouldn’t you just like to FIRE your client?

Hi… I’m Bryan Toder, The No Fear Guy, and there are times in business when a client just makes you want to scream.

I remember a guy recently who came to my office to quit smoking. After he paid and came in for his first appointment, he would consistently try to show me how smart he was.

He was going to show me how HE would do what I do.

He explained how he read on the Internet how my explanations were not totally correct (whatever that meant).

He didn’t want to follow MY instructions; he would do what he wanted.

So, he obviously failed and when he came in for his second appointment and started in on his “routine”, I marched to my office, wrote out a check and gave it to him.

He was perplexed, “What is this for?”

I told him I was done. I don’t have the time for clients to constantly correct or instruct me on my profession. He was, essentially, fired.

Well… he wasn’t pleased at all and started to backtrack. He wanted to continue, but I was pretty much done.

And, after he left, I had this nice sense of RELIEF! Even though I lost a lot of money, it was worth it.

(He would have probably asked for a refund anyway, the way things were going.)

So, if you have a business or you sell to clients who are trouble… do the best you can, but if you need to… don’t be afraid to FIRE them!

You’ll get that same sense of relief… instead of that feeling of dread!

I’m Bryan Toder, The No Fear Guy… put your comments about this in the box below and I’ll see you next week on Fearless Friday!

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